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Forums - Blank Screen???

Top > renshuu.org > Bugs / Problems



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crazydude978
Level: 110

Everything simply disappears and the app becomes unusable. I don't really know how to describe it, but here's the footage:

https://drive.google.com/file/...

I took a break for a while because I was busy with school, but then I came back to this. It has always worked well and I had no issues with it. Just typing this is a struggle... Is this how the app punishes me for slacking off or what 😭

Anyways, if you're wondering how I got here without seeing anything, I have to zoom in and then zoom back out for it to work. Everything goes blank when I touch the screen again.


Help 🥲

0
4 days ago
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マイコー
Level: 300

Just to be safe, I'd long press on the app icon and clear out the memory/cache, then try it again.

If you're still having issues, please email me the video directly (that link requires permission to view it). you can reach me at michael@renshuu.org!

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4 days ago
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crazydude978
Level: 110

Just to be safe, I'd long press on the app icon and clear out the memory/cache, then try it again.

If you're still having issues, please email me the video directly (that link requires permission to view it). you can reach me at michael@renshuu.org!


Whoops, you can see it now.

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4 days ago
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マイコー
Level: 300

Thanks. I take it you tried the cache reset?

Also, what device are you using?

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4 days ago
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crazydude978
Level: 110

Thanks. I take it you tried the cache reset?

Also, what device are you using?

I tried clearing the cache, yes, but it still didn't work. My device is a Samsung Galaxy A72.

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4 days ago
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crazydude978
Level: 110

It's now working just as it used to be. I cleared all data instead of just cache, like I reinstalled the app. Thanks anyway!

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4 days ago
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crazydude978
Level: 110

Thanks. I take it you tried the cache reset?

Also, what device are you using?

Wait, now there's another issue after I cleared the data 😭

85aa93f7fc6623f06c777d0a.jpg

My terms were over 500...

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4 days ago
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